Help Center | Help to charge

Welcome to Malanka! 💚 This information page is created to answer your questions and make charging your electric vehicle easier. If you didn't find the needed information, please contact our support service over the mobile application Malanka or ask a question by email We will be very grateful for your feedback!
If it is convenient for you to perceive information in text form, you can also contact our support service by telephone hotline +375296431431 📞

Instructions ℹ

First meeting ✅

We are very happy that you decided to develop electromobile transport in our country with us! We suggest starting your acquaintance by installing a mobile application Malanka. Follow one of the links below, depending on the operating system of your smartphone, download the application and then pass the easy registration procedure. We also suggest introduce yourself with the registration instructions.
Download the mobile app Malanka for Android
Download the mobile app Malanka for iOS

First charge 🔋

An exciting moment - the first charge! For a successful start your charging session, check out our small selection of advices that Malanka prepared especially for you!

Useful information ✅

We have collected all the necessary information to make the charging process as convenient as possible! By the way, not only about charging: perhaps, as an electric vehicle, you will find more interesting information for yourself!

Video instructions 🎦

For clarity, we demonstrate the first main steps in using a mobile application Malanka in video format!

Let's talk? 🗯

Meet our chatbot! If you did not find any information in the sections above or just want to refill your knowledge on the topic of electric vehicles and charging stations, connect to our chatbot! In it we have collected and structured a lot of useful information for you.
Connect to chatbot Malanka

Rate the Malanka 🌞

We value the opinions of all users of the charging infrastructure Malanka very much and we invite you to evaluate the performance and convenience of use.

Vote Thanks your for vote!

If you have any wishes or suggestions for improving our service, you can share them with us by filling out a special form: Leave suggestion

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